Outbound calling — Schedule and place calls to customers at scale via your telephony provider.
Inbound handling — Replace IVR trees with natural conversation that resolves issues instantly.
Real-time data — Fetch customer records, update CRM, log payments mid-call via your AWS APIs.
Smart escalation — Automatically hand off to a human agent when the AI detects it cannot resolve the issue.
Full transcripts — Every call is logged with transcripts, tags, sentiment, and outcomes for review.
Try a demo call
Enter a phone number and pick a scenario. Your AWS backend handles the rest.
How it works with your AWS backend
Plug your telephony provider (e.g. Amazon Connect or Twilio) into our AI engine. We call your AWS APIs
in real time to fetch data, update CRM and log outcomes.
1
Connect telephony
Forward inbound calls or trigger outbound calls from AWS Lambda / API Gateway using your preferred provider.
2
Design the agent
Define prompts, guardrails and flows: how to greet, ask questions, verify, and when to hand off to a human.
3
AI talks in real time
Low-latency speech recognition, LLM reasoning and natural TTS keep the conversation fluid and human-like.
4
Log & automate
Every call is written back to your database: transcripts, tags, outcomes, and follow-up actions.
Calls todayAll agents
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Answer rateLast 24h
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AI-resolvedNo human needed
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What teams are saying
Companies using AI voice agents on their AWS infrastructure.
★★★★★
"We replaced 60% of our outbound collection calls with the AI agent. Resolution rate went from 42% to 78% in the first month."
RK
Rajesh K.
Head of Collections, FinServ Co.
★★★★★
"Our support team handles 3x more tickets now. The AI takes care of common questions and only escalates the tricky ones."
SP
Sarah P.
VP Operations, HealthTech Inc.
★★★★★
"Integration with our existing AWS stack took less than a day. API Gateway + Lambda and it was live. Incredibly straightforward."
MT
Mike T.
CTO, LogiCorp
Ready to automate your calls?
Get started in minutes. Connect your AWS backend, pick a telephony provider, and let AI handle the rest.
Frequently asked questions
How does this connect to my AWS backend?+
You expose your own REST or GraphQL APIs via AWS API Gateway or an ALB.
The AI agent calls those endpoints to read/write data — for example to pull customer details,
log payments, or create support tickets. You stay in full control of your data plane.
Can the AI both place calls and receive them?+
Yes. For outbound, your backend triggers a call via your telephony provider's API.
For inbound, you route your phone numbers or IVR entry points to the AI agent first,
and only escalate to human agents when needed.
Which telephony providers do you support?+
You can integrate with providers like Amazon Connect, Twilio, or any SIP/PSTN provider that
supports webhooks or media streaming. The website UI here is provider-agnostic; your backend
handles the actual dialing and media.
Is this compliant with call recording and consent rules?+
You decide when and how to play consent messages, what to record, and where to store it.
We recommend always identifying the call as automated, and following local telecom & privacy regulations.
What does the pricing look like?+
You pay for your own AWS usage (Lambda, API Gateway, DynamoDB, etc.) and your telephony provider fees.
Our AI engine pricing is based on minutes of call time processed. Contact us for volume pricing.